Privacy Policy

Sakurai Hocha Laboratory Online Shop (hereinafter referred to as "this shop") considers the protection of personal information to be a social responsibility, and has established the following in order to manage and operate the website so that customers can use it with peace of mind.

1. Definition of Personal Information

"Personal information" means information about a living individual that can identify a specific individual based on the name, date of birth, or other description contained in the information, or that can be easily matched with other information to identify a specific individual.

2. Collection of personal information

Our shop may collect personal information from customers when they purchase products or make inquiries. When collecting information, we will specify the purpose of use and use legal and fair means. The personal information collected by our shop is as follows:
Name, address in hiragana, telephone number, email address, password, shipping information, transaction history with our shop and the details of such transaction, and information that can be used to identify a specific individual by combining the above.

3. Use of Personal Information

The purposes for which personal information entrusted to us by our customers will be used are as follows:
To confirm orders, confirm product shipments, and reply to inquiries
Various notifications from our shop via e-mail, etc. Our shop will not disclose or provide personal information to third parties without the customer's consent, except in the following cases.

[When necessary for identity verification, billing confirmation and credit investigation by the payment company]
When required by law, or when necessary to cooperate with a national or local government agency or a person commissioned by them in carrying out duties prescribed by law When necessary for the protection of a person's life, body, or property, and it is difficult to obtain the person's consent When necessary for identity verification, billing confirmation, and credit investigation by the payment company When exchanging personal data with an affiliate of the company that operates this shop

4. Safety management of personal information

The personal information entrusted to us by our customers will be managed safely by our service providers using rational, organizational, physical, personal and technical measures, and our shop will handle such information appropriately in accordance with relevant laws and regulations in an effort to prevent unauthorized access to personal data, as well as the loss, falsification or leakage of personal information.

5. Correction and deletion of personal information

If you would like to correct or delete any personal information we have received from you, please contact us using the information below.
If you are a registered member, you can correct your personal information from the "My Page" menu on this website.

6. Use of Cookies

We may use cookies to provide better services to our customers. However, this does not involve the collection of any personally identifiable information and does not violate your privacy.
If you do not wish to accept cookies, you can change your browser settings.
*A cookie is a piece of information that is sent from a server computer to your browser and stored on the hard disk of the computer you are using.

7. Use of SSL

When entering personal information, we use SSL (Secure Sockets Layer) technology to ensure security and to prevent such information from being intercepted, interfered with, or tampered with.
*SSL is a function that encrypts information to prevent eavesdropping and data tampering. Using SSL makes it possible to transmit information more safely.

8. Contact Information

If you have any questions, please contact us at the email address listed below.
order@sakurai-tea.jp

9. Changes to this Privacy Policy

When our shop makes changes to the personal information it collects, the purpose of its use, or other changes to its privacy policy, we will announce these changes on this page.